Methodology

Every business has its own way of doing business and this becomes an integral system for success. Levitate Solutions take great care to achieve customer satisfaction, and we believe that clear communication is a critical step in that process.

Consultation The initial consultation is an information-gathering exercise which sees a representative from Levitate Solutions meeting with the client to gain an understanding of their company, its market, its vision for the future and the things that make it unique and obviously, the specific information regarding the project(s) required.

Quotation Upon giving consideration to your individual requirements, we will respond with a quote based on the information gathered previously. We require you to sign the 'Quote Approval' and mail it back to us at info@levitatesolutions.com

Quotation Approval & Deposit, Once we receive your approval, we require a project deposit if the project value is more than $2000.00. A project deposit is required from all customers who do not have a previous credit history with our company.

Development The first stage in development is to let as many ideas and concepts loose as possible. This will entail our designers in laying out multiple designs and possibilities and we will only present a design for your consideration once we are satisfied with the outcome and believe that it mirrors your expectations.

Process 1: Develop an Overall Model

A. Content

1. Collect content to include all images, documents, and reports, audio and video files to be used in the site. This also includes information required from the client.
2. Story board the website to make sure that a solid concept of the user experience is clearly laid out. These storyboards need not be elaborate, simply enough to give a frame of reference to design in.
3. Solidify the navigation method and create a site map. The site map is an outline, blueprint or flowchart of the web site. The objective is to map out all the components of the website, so the development team has a firm overall idea of what the site will contain and how the pages inter-relate to one another. Here are a few examples of site Maps:
   • Prospect Technologies
   • FMC
   • CDFI
Have the client sign off on the site map

B. Design and construction

1. Initial Meeting A meeting is held with representatives of the client and Technology Solutions to define customer expectations and requirements. The following issues will be discussed in depth:
   1. Purpose
   2. Business Requirements
   3. Customer Expectations
   4. Technical requirements
   5. Hosting
   6. Domains
   7. Services – e.g. Passwords, databases, etc.
   At this stage an initial estimate of costs can be provided if required. The client will at this stage define their liaison responsible for the web development and all enquiries will be directed through this individual. No changes will be acted upon unless sanctioned by this person.
2. Sample Development
   A prototype of the design will be developed by Technology Solutions to enable the customer to understand the look and feel of the web development. This prototype will be used during the development to ensure the consistency of the development process.
3. Prototype
   Technology Solutions will provide the client with the prototype and the web design outline. A quote will also be provided at this stage.
4. Outline Meeting
   Technology Solutions and the client will meet to discuss the quote and sample, and to provide feedback and required changes to the sample and templates. Steps 2 – 4 will be repeated until the client is satisfied with the work completed.
5. Provision of Content
   The client will provide to Technology Solutions content to be included in the web development. This will include the following.
   1. Photographs
   2. Text
   3. Keywords
   4. Advertising requirements
6. Web Development
   Technology Solutions will develop the web site based upon all information gather thus far. The designer(s) will keep in regular contact with the client liaison during the development process. The client will be able to view the development as it progresses by visiting the 29i Technology web site (www.29i.in).
7. Development Meeting
   Technology Solutions and the client will meet to discuss the work completed and the client will provide Technology Solutions with any changes they require and any additional content. Steps 5 – 7 will be repeated until the client is satisfied with the web development.
8. Testing
   Technology Solutions and the client will test the web development ensuring all the following are correct:
   1. Verify all links
   2. Verify page consistency
   3. All scripting works
   4. Passwords
   5. Printing operates correctly
   Testing to ensure the site works acceptably in Internet Explorer versions 4.x and 5.x, Netscape Navigator 4.x and 6.x, and any other browser the client requests.
9. Testing Updates
   All required changes identified during testing are made. Steps 8 and 9 are repeated as required.
10. Upload Live Site
    Technology Solutions will upload the web development to its live address and ensure site is Functioning in the live environment.
11. Web Promotion
    Technology Solutions will promote the web site to search engines and other organizations as required.
12. Sign Off
    The client will be asked to complete a job signoff sheet to confirm the job has been completed as per requirements. After sign off, all changes made to the site are the responsibility of the client and will be chargeable.
13. Ongoing Responsibility
    Technology Solutions can provide ongoing support and maintenance of the web site, if required. This is outside the original quote and will be coasted separately. Web site hits can be monitored on an ongoing basis.

Testing and handover

1. Functional testing of technical solutions
2. Load testing (if applicable)
3. Security testing (if applicable)
4. User testing
5. Client sign off on site usability

Refinement
This stage offers you the opportunity to tell us what you like and what you don't. There may be aspects of the design that can be refined further.

Approval of final design
Once we arrive at the finished product, we require an approval to finalise the project.

Project completion
Upon receiving final approval, we will then provide you with the design or product as you require. An invoice will be issued and depending on your credit history you will be expected to pay COD or on a 30 day account